Questions
Questions and answers
Short answers to what people ask before they call. The assistant in the corner can answer these too.
About TECHNYAH
What does TECHNYAH do?
TECHNYAH automates and repairs production equipment: robot cells, PLC and HMI programming, conveyor controls, machine vision, custom machines and production data. Most work is for manufacturers, packagers and distribution centers in Central Florida. See all services
What does the name TECHNYAH mean?
TECHNYAH comes from the Arabic word تقنية (taqniya), which means technology. It is pronounced tek-NEE-yah. About us
Where are you located?
We are based in Lakeland, Florida. Polk County, Tampa Bay and Orlando are our home area, and projects elsewhere in Florida are scheduled by job. Contact us
Which industries do you work with?
Food and beverage, packaging and consumer goods, logistics and distribution centers, metal fabrication and building products, medical device and pharmaceutical manufacturing, and agriculture, citrus and phosphate operations. Industries we serve
Working with us
Can you help when a machine is down right now?
Yes. Send the fault message, the controller model and a photo of the panel. We reply within one business day and can often start with a remote look. I can take those details right now. Troubleshooting service
Do you work on equipment someone else built?
Yes. Inherited machines with missing source code, drawings or passwords are a large share of troubleshooting and retrofit work. We document what is there before changing anything. Troubleshooting and retrofits
How much does it cost?
Troubleshooting and field service are billed hourly with a minimum call-out. Defined projects get a fixed price once we have seen the machine and agreed a written scope. Quotes are free. Open the quote form
How do I get a quote?
I can take the details here in about a minute, or you can use the full form, which also accepts drawings, specs and photos. Open the quote form
What should I send for a quote?
The controller and robot models, the fault message or the task you want automated, a few photos of the machine and panel, any drawings you have, and when you need it done. Missing items are fine; send what you have. Open the quote form
How fast do you respond?
Every message is read by a person and answered within one business day. Each request gets a reference number so nothing is lost. Contact us
How long does a project take?
Troubleshooting is usually a matter of days. Controller and HMI upgrades run from one to six weeks. Robot cells and custom machines are set by hardware lead time, so every quote includes a dated plan with long-lead items listed.
Is there a minimum project size?
No job is too small when a machine is down. A single fault, one HMI screen or a one-day training session are all normal requests.
Who owns the program when you finish?
You do. When the job is paid we hand over the source files, backups, passwords and a short record of what was changed and tested. PLC and HMI programming
Do you offer remote support?
Yes, where your network policy allows it. A remote session is often the fastest first step, and we can set up secure remote access as part of a project. Network & server design
Scope
Which PLC and robot brands do you work with?
Robots: FANUC, ABB and Universal Robots. PLCs, HMIs and drives: Schneider Electric, Allen-Bradley and Siemens families. Send the model number and we will confirm before quoting. Robot integration
Do you handle the electrical installation too?
We program, integrate and commission. Wiring and installation are done with licensed electrical contractors, and listed control panels are built by certified panel shops, all under one project schedule. How we work
Do you provide stamped or sealed drawings?
No. TECHNYAH is an automation integrator, not an engineering firm. When a project needs sealed designs, they come from a licensed professional engineer brought into the project. About us
Do you work on water or wastewater systems?
No. We do not take municipal water or wastewater work. Our focus is manufacturing, material handling and industrial machinery. What we do
How do you handle robot safety?
Every robot application gets a documented risk assessment before start-up, and guarding, scanners and safety logic are tested and recorded at handover. A collaborative robot is only fenceless when the whole application allows it. Robot integration
Do you subcontract to other integrators?
Yes. We take defined programming, commissioning and troubleshooting packages for system integrators, machine builders and electrical contractors, under your contract and schedule. Talk to us
What products do you sell?
Two products are in development: the DSS-2 aerial monitoring system and the ST-2500 flight and motion controller. Ask to be told when they are available. Products
Service questions
Can you work with a robot we already own?
Yes. Reprogramming, re-tooling or relocating an existing robot is often the fastest improvement, and it avoids robot lead time. Robot Integration & Programming
Is a collaborative robot safe without fencing?
That depends on the application, not the robot. Payload, tooling, speed and the part itself decide it, so every collaborative application needs its own risk assessment. Robot Integration & Programming
How long does a robot cell take?
Delivery of the robot and tooling usually sets the schedule. We give a dated plan with the quote and keep long-lead items visible from day one. Robot Integration & Programming
The original builder is gone and we have no source code. Can you still help?
Usually. We record how the machine behaves from the running system, recover what can be recovered and rebuild or migrate the rest in a planned shutdown. PLC, HMI & Drive Programming
Can you make changes without stopping production?
We prepare and test offline, then cut over in a window you choose, with a rollback copy ready. PLC, HMI & Drive Programming
Do you install the wiring as well?
Programming and commissioning are ours. Wiring and installation are done with licensed electrical contractors on the same schedule. PLC, HMI & Drive Programming
Do you supply the conveyor itself?
We specify and source conveyor with fabrication and equipment partners when a project needs it, and we always own the controls, sensing and commissioning. Conveyor & Material Handling Controls
Can you add a scanner or a divert to an existing line?
Yes. Adding tracking, a scan point or a reject to a running line is common retrofit work and is planned around your downtime. Conveyor & Material Handling Controls
Our line stops and nobody knows why. Where do you start?
With the stop history. We log every stop with its cause for a few shifts, then fix the top three before touching anything else. Conveyor & Material Handling Controls
Do we need AI for inspection?
Often not. If the defect can be described by a rule, a rule is faster, cheaper and easier to validate. We use learned models where the product or defect varies too much for that. Machine Vision & AI Inspection
Can you test on our parts before we commit?
Yes. A feasibility trial on good and bad sample parts comes first, with the images and results in the report. Machine Vision & AI Inspection
Will it slow the line down?
Inspection is sized to your rate at the start. If the cycle time cannot be met we say so before you buy hardware. Machine Vision & AI Inspection
How do you price a machine that does not exist yet?
In two steps. A short paid concept phase fixes the layout, cycle time and risks. The build is then quoted as a fixed price against that concept. Custom Machines & Assembly Automation
Who owns the design?
You receive the drawings, programs and documentation for your machine at handover so you are never locked out of your own equipment. Custom Machines & Assembly Automation
Can you automate only part of a manual process?
Yes, and it is often the right first step. We look for the single operation with the most rework or strain and start there. Custom Machines & Assembly Automation
What should we send you when a machine is down?
The exact fault text, the controller and drive models, a photo of the panel and what changed recently. That is usually enough to start remotely. Machine Troubleshooting & Retrofits
Do you offer a support agreement?
Yes. Plants that want a known response time and periodic backups can set up a monthly support plan after a first visit. Machine Troubleshooting & Retrofits
Is it worth retrofitting an old machine?
If the mechanics are sound, new controls usually cost a fraction of a new machine and remove the parts you can no longer buy. We give you both numbers. Machine Troubleshooting & Retrofits
Do you replace our IT department?
No. We work with your IT staff or provider on the plant-floor side, where machines, controllers and their servers have needs that office IT does not usually cover. Network, Communication & Server Design
Can you redesign the network without shutting the plant down?
Yes. The change is planned in stages and cut over during planned downtime or shift changes, with a way back at every step. Network, Communication & Server Design
Do you install cabling?
We design the cabling and test it. Installation is done by licensed contractors where Florida law requires it. Network, Communication & Server Design
Our machines are from different builders. Can they share data?
Usually. Most controllers can be read over a standard protocol or through a small gateway without changing the machine program. Machine Data & Remote Monitoring
Is remote access a security risk?
It is if it is always on and shared. We set it up per user, logged and off by default, and we keep machine networks separate from office networks. Machine Data & Remote Monitoring
Do we need a large software platform to start?
No. A useful first step is one line, five signals and a screen on the wall. It can grow once people trust the numbers. Machine Data & Remote Monitoring
Do you train on our equipment or in a classroom?
On your equipment whenever possible. People remember the machine they will be standing at. Robotics & Controls Training
Can you cover different skill levels in one visit?
Yes. Operators and maintenance staff get separate sessions with different goals. Robotics & Controls Training
Is virtual training effective?
For theory, software and program reading, yes. Anything that needs hands on the robot is done on site. Robotics & Controls Training
Still have a question?
Ask it. A person replies within one business day.